Contents

• Setup Using a Computer Browser
• Setup Using a Mobile Phone

Setup Using a Computer Browser

Introduction

This guide assumes you are signing in on a computer (not your mobile device) and will use your mobile device to scan a QR code. If you are only using your mobile device, please see this guide skip to Setup Using a Mobile Phone.

When signing in, you will be prompted to help keep your account secure by setting up Microsoft Authenticator. This app adds an extra layer of protection by helping verify your identity when you sign in, rather than relying on your password alone.

Before you begin, have your mobile device you plan to use for authentication nearby.

Install Microsoft Authenticator on Your Mobile Device

Microsoft Authenticator helps verify your identity when you sign in to your account. Before continuing with the setup, install the app on the mobile device you plan to use for authentication.

1. On your mobile device, open the App Store if you use an iPhone, or the Google Play Store if you use an Android device.

2. Search for Microsoft Authenticator. Confirm that the app is published by Microsoft Corporation to avoid installing a similarly named app.

3. Tap Get on an iPhone or Install on an Android device. Follow any on-screen prompts and wait for the installation to finish.

4. Open Microsoft Authenticator to confirm that it is installed successfully. If prompted, allow notifications so the app can alert you when you need to approve a sign-in request.

5. Return to the account setup page where you were instructed to install the app, then click Next to continue. Keep your mobile device nearby for the remaining setup steps.

Note: Installing Microsoft Authenticator does not automatically connect it to your account. Follow the instructions on the next screen to complete the setup.

Computer: Click Next

• A QR code will be displayed. Leave this on the screen and switch to your mobile device to continue setup.

Scan the QR Code

Mobile Device: Open the Microsoft Authenticator app and tap the QR code button near the bottom right corner to open the camera.

Position the QR code within the square box, and it will scan automatically.

Confirm Your Code

Computer: A code will be displayed on your computer browser.

Mobile Device: Enter the code that is displayed from your computer browser in your authenticator app on your mobile device and tap Yes.

Computer: You should receive a notification that your authenticator was added. Click Done.

Mobile Device: Enter the code that is displayed from your computer browser in your authenticator app on your mobile device and tap Yes.

Computer: You should receive a notification that your authenticator was added. Click Done.

Setup Using a Mobile Phone

This guide assumes you are signing in on a mobile device (not your computer browser). If you are signing in on your computer browser, please see the previous section, Setup Using a Computer Browser.

When signing in, you will be prompted to help keep your account secure by setting up Microsoft Authenticator. This app adds an extra layer of protection by helping verify your identity when you sign in, rather than relying on your password alone.

Tap the link to download Microsoft Authenticator from the App Store. Once installation is complete, return to this window and tap Next.

Tap Pair your account to the app by clicking the link.

You will get a prompt to open Authenticator. Tap OK.

This will open Microsoft Authenticator, and you should receive a message indicating that the account was added successfully. Tap OK to confirm.

Return to your browser window and tap Next.

You will be prompted to confirm the account was paired successfully by entering a code. A code will be displayed on the browser window, and you should receive a notification asking you to approve the sign-in. Tap this notification (or return to the Microsoft Authenticator app manually)

Enter the code and tap Yes.

Return to your browser window and tap Done.

This completes the enrollment process.